I bought a $50 Visa Vanilla gift card so I could buy a 500mb data booster for my account and its not accepting the card.

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  • Updated 1 year ago
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All i have is a base plan of 15 a month for unlimited texting and i have an Lg G3
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kyle lie

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Posted 2 years ago

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Bernard, Official Rep

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@Kyle, that is is the one of two prepaid cards we do not accept. We had too much trouble with them Any other brand should work.

http://help.koodomobile.com/self-serve/Billing-and-Payment/How-do-I-pay-my-bill-2
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BobTheElectrician

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Prepaid VISA brands that are not acceptable.
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Dennis, Mobile Master

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  • With a prepaid credit card. (Excludes Ideal Choice and Vanilla prepaid credit cards. Some companies may charge a transaction fee. Please contact the prepaid credit card issuer directly for details.)
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Amber Irwin

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that is the stupidest thing I've ever heard. I just got a $200 card for nothing. i have not been impressed sinse the day i signed up
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Goran, Mobile Master

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Is the issue you got a 200 dollar card that Koodo will not accept? Well if a company has issues with x brand then it is issues I suppose. You can still use it to pay for most things without issue and use online banking to pay your bill.
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Mayumi, Mobile Master

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@Amber
Did you receive $200 Vanilla gift card?  Then you should use it as soon as possible.
  
 This's happened to me long time ago, but I have to tell you.  My daughter received Vanilla gift card as a BD gift and haven't used for a long while. Then when we are ready to use it... poof!, the amount was all gone under the name of "monthly fee". (They shouldn't do that!!!  And I didn't think they can do that!)

Buy a visa gift card with your vanilla gift card or any other stuff that you can/want. 
(Edited)