I being overcharged this months bill by a hundred bucks and I don't know why!

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  • Updated 2 years ago
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My bill is usually under 80 bucks each month, with this recent bill it's coming in around 180.00. I have unlimited talk and text, and 2Gs of data that I have not gone over. With further inspection I saw in my statement that the fees were being forwarded to the December bill from last months, but last months bill was automatically withdrawn from my accounts November 14th, when it was due. Why am I being overcharge?
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SJ R

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  • frustrated

Posted 2 years ago

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David, Mobile Master

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Sign into the self serve website. 

Click view my bill. 

Click download bill (pdf). 

Review your bill, and we can try to answer questions arising from it.

If the payment you made was not deducted from your bill, you can contact Koodo's billing office at #227 on your phone.