I applied for 25 min's of calling and it took 5.60 and didn't give me my mins now there is only 5.00 on my account balance

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Photo of Faren Piwniuk

Faren Piwniuk

  • 70 Points
  • annoyed

Posted 1 year ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,890 Points 100k badge 2x thumb
Tax is on top of the booster purchase.
Photo of Jan Hope

Jan Hope

  • 4,356 Points 4k badge 2x thumb
Faren, if you don't mind could you give us a bit more information what is exactly your problem. Are you on monthly or prepaid plan?  It took 5.60 min or dollars? Did you apply for or purchased extra 25 minutes?

Be more  specific so it will be easier to help you.
Photo of Sophia

Sophia, Mobile Master

  • 143,114 Points 100k badge 2x thumb
From your description it sounds as if you topped up $5+tax, but didn't apply it to get the booster itself. That is why you now have $5 in credit but no minutes yet.

Just a heads up: for only $20 more you can get 500 minutes which is probably a much better deal, considering the booster doesn't expire!