I an receive emails but can't send them in the usa

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I have an iPhone 4s and I am from Canada but have a USA plan that gives me data phone and messaging. I can not send emails.........I can receive them. Why can't I send emails in the USA?
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Dolores Mebs

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Posted 4 years ago

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Nabil, Employee

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Hi Dolores,

That's very odd! If you're using another SIM card (not your Koodo SIM card), you will have to setup data on your phone.

If you're using your Koodo SIM card with an US roaming add-ons, we suggest to give a call to one of our tech agent (*611 free from your Koodo phone or 1-866-995-6636 #6 from a landline), they will look into this.


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