I am very frustrated because the website won't accept my CIBC Visa Gold card either for a payment, nor for pre-authorized payments. Why not?

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I am very frustrated because the website won't accept my CIBC Visa Gold card either for a payment, nor for pre-authorized payment setup. What is this all about?????
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Lauren Wilson

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Posted 2 years ago

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Chad Burr, Mobile Master

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Does the address on your account match the visa billing address?
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Chadwick, Mobile Master

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Yeah that's most likely the culprit! ^^.

I know this is not an answer, but you can go into your online banking and add it to your "Bills" list and make the payment through your banking app/PC instead of paying it through the Koodo website itself.

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