Archived and Closed
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So I've been on this Koodo community since last night and all of my questions haven't been answered. Instead I've been pushed around by 'mobile masters' to basically ask someone else. I just waited hours after asking a question on Facebook chat about my current situation just to find out that the person I spoke to talked to someone from the webstore team and cancelled my order. I specifically said that I wanted to know what was going on with my approval because I needed a phone asap, not to go and cancel my order. My transaction was already made from Koodo, and I was just waiting on approval...so now I have money missing from my account and a cancelled order! I really don't know what to do because I feel hopeless asking when I am not getting any answers. I am really starting to regret switching phone companies!