I am upset about my s5.

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  • Updated 1 year ago
I am upset about my s5. It has been in for repair twice and issues still not resolved. Cannot skype because one of the mics do not work. Any suggestions besides running it over with my car.
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Amy Stymiest

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Posted 1 year ago

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Allan, Mobile Master

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Unfortunately you will just have to keep sending it in. You could try to ask for a replacement since they still havent fixed it but they dont have to do that. I'd suggest sending it in one last time and explain the problem in extensive detail so they know what exactly the problem is.
I know there have been problems with phones before where a software update has disabled the mic on the phone. You could try giving the phone a factory reset. Also does the mic work on other appications other than skype? If it does it could simply be a Skype problem.
If you dont want to send it in again you could just you a headset with a mic.
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Dennis, Mobile Master

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If you need to skype right away, you can use a hands free device like headphones with a mic
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I am having a very similar issue.  When I am on the phone, the person on the other end can often not hear me.
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Ivan, Mobile Master

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Could be a faulty microphone. How old is your phone? What's the model?