i am trying to log in to self serve and it wont accept my email ;did security question and it is the correct one and sill not accepted

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Photo of Connie Robbins

Connie Robbins

  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,788 Points 50k badge 2x thumb
Hi Connie, 

Try resetting your password for self serve. If it does not work, try deleting your browser's cache and cookies. If it still does not work, try using a different web browser. 

If it is still not working, then contact Koodo using *611 for assistance in solving your Self Serve issues.