I am trying to cancel my phone before you guys close, I have been on hold for 20 mins now, this is ridiculous. Why is it taking so long?

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  • Updated 1 year ago
I am trying to cancel my phone before you guys close, I have been on hold for 20 mins now, this is ridiculous. Why is it taking so long?
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Anum Choudhry

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Posted 1 year ago

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Sophia, Mobile Master

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Did you get the option to be called back? Waiting times are very long, unfortunately.
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Anum Choudhry

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I wanted to cancel my plan today because I don't know if I would get charged for the next billing cycle, for February.
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Sophia, Mobile Master

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You could try to contact them on Facebook (click the white f in the black bar underneath this thread) and send them a private message, hopefully they'll get back to you sooner... but to cancel it's probably best to talk to them in person :)