I am trying to access on line statement system not working

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  • Updated 4 weeks ago
System not allowing access
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jim mcewen

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Posted 1 month ago

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Dinh, Mobile Master

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hi Jim,

What message did you get? Can you log in to selfserve? if not, have you tried to reset password?
(Edited)
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jim mcewen

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First off I should not have to reset my password every time that Koodo’s system has a fit and no changing the password did not help unfortunately Koodo is this way always for instance I was blocked from the forum up until today over one week with no access and no explanation as to why my access was cut off at any rate I didn’t want to say thank you for at least trying to help I’m going to realize that more and more of the people in the forum are just individuals who are trying to help although a lot of persons do seem to be simple sycophants who just love to schmooze up to A big company
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Dennis, Mobile Master

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Were you able to login to your self serve?
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Dinh, Mobile Master

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@Jim: the forum and koodo selfserve are 2 different systems. You could use any emails to register in the forum. i don't know where the issues came from, but you can always create another account in the forum if the other had login problem.
(Edited)