I called the number I didn't recognize on my detail home phone list and it is a 'chat' line, there is only me in the house, I did not call it...in the middle of the night .. is there anyway to block this number from being called from my phone...and How could this even happen!?
I don't think you can restrict dialing outbound numbers from the Koodo home phone service. The only alternative I can think of that'd accommodate this is a VOIP service with a dial plan with options to restrict outbound dialing.
My only assumption would be that it might be the access number for your voicemail (if you always see the same number). However, if you see multiple numbers, I cordially invite you to send us a private message via Facebook (DM via Twitter) so we can look into this.