I am see numbers being called from my Koodo Home phone, but it is not me, how can I block this number?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I called the number I didn't recognize on my detail home phone list and it is a 'chat' line, there is only me in the house, I did not call it...in the middle of the night .. is there anyway to block this number from being called from my phone...and How could this even happen!?
Photo of Mary


  • 70 Points

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
What do you mean, Mary? Can you post a screenshot of your bill of the number that was called?
Photo of titaniumtux


  • 12,952 Points 10k badge 2x thumb
I don't think you can restrict dialing outbound numbers from the Koodo home phone service. The only alternative I can think of that'd accommodate this is a VOIP service with a dial plan with options to restrict outbound dialing.
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hello Mary :) 

My only assumption would be that it might be the access number for your voicemail (if you always see the same number). However, if you see multiple numbers, I cordially invite you to send us a private message via Facebook (DM via Twitter) so we can look into this.

Thank you Mary!