I am out of the country now and want to stop my line

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Madeleine Makram

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Posted 1 year ago

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Allan, Mobile Master

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Do you want to cancel or put your account on a Seasonal Hold for $15/month?
To do so you will have to call Koodo. If you don't have a way to call without getting extra charges you can do so over an application like Skype for free.
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David, Mobile Master

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Skype Koodo at 1-866-995-6636. 
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Madeleine Makram

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Can i make it international line??
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David, Mobile Master

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Yes! Sign into the Koodo self serve website. Add the free “International Voice Roaming" and / or the free “International Data Roaming” add on. Also make sure Pay-per-use International Long Distance is active. Then turn airplane mode on and off. When your phone connects it should be working. Buying any of the Travel Add-ons on a postpaid plan only nets you a savings on your roaming fees, it does not change anything about the ability of the phone to roam. Without the Voice / Text / Data Add-on, you can still roam at pay-per-use prices.  See this post for more details.

You should consider buying travel add-ons to reduce your costs
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