I am on wifi at home, but my account shows that I am using data. Why is that?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I just got an iphone with a Koodo plan that provides 500 mg of data. In the first few days, I see that my account is showing data usage, even though I have been on wifi all the time.
Photo of kingkong


  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
If you leave data on in the background, iPhones will disconnect from WiFi and be automatically connected to data when the screen is turned off. You'd have to turn data off on the phone manually to stop the phone from using it.

This conversation is no longer open for comments or replies.