I am on the 20.00 Canada wide plan and since January I am being charged for minutes?

  • 1
  • Question
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no reply from cx

over charged on bill. billed for minutes. 
Photo of Char


  • 70 Points

Posted 1 year ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,622 Points 50k badge 2x thumb
What does your plan include for minutes? If it only includes 100 minutes lets say, then you will get charged once you go over that amount. Other possible charges could be for long distance. What exactly does it say on page 3 of your ebill that you are getting charged for?
Photo of Robert

Robert, Mobile Master

  • 107,160 Points 100k badge 2x thumb
Also, if you have changed your plan recently, your minutes might have been pro-rated.

This conversation is no longer open for comments or replies.