I am on a $40 monthly plan, and I am charged $48 for the plan. Where does the $8 came from ?

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xyra badua

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Posted 1 year ago

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Chad Burr, Mobile Master

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Download your bill and look at the summary...all your answers are right there
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Robert, Mobile Master

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Pro-ration might be the cause of your high bill. Here's everything you need to know about your first-bill or pro-ration. Take a look at this video hoping it will make you understand

Source: http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

Here's a PDF of what your first bill may look like : http://koodomobile.com/samplebill.pdf

If you have any other question, fell free to ask them