I am not accumalating a positive tab after having paid the balance on my phone

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I have finished paying my phone through the tab program in March 2016 (classic tab) and only noticed that I haven't been accumulating a positive tab. Can someone enlighten me on this?
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Vickie Roy

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Vickie,

There is no more positive tab accumulations. Since early-mid 2015 Koodo stopped giving positive tab credit due to the new style of the tab system.
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Vickie Roy

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That is odd though cause my boyfriend was accumulating a positive tab until he used it towards a phone last month. How can that be?
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Chadwick, Mobile Master

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If you were accumulating a tab it won't stop accumulating until you change your plan or upgrade. Have you done that recently? And if you finished your tab, the contributions end as well as far as I know they were tab contributions not account contributions.
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