I am new, how can I find my actual billing day?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I am month to month. I set up my account for automatic withdrawals on my checking account. It says at the bottom of my bill, payment will come out 15 days after my billing date but I am unsure of what my billing date is? At the top it says September 16th, is that the billing day?
Photo of Nikki

Nikki

  • 70 Points
  • confused

Posted 2 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Our bills comes in about 4 or 5 days after the billing cycle ends, Nikki. So in our case our billing cycle is from the 15th of each month to the 14th of the next month, and usually the bill itself comes in around the 18th-20th.

If you are on automatic payment (you are, from the sound of it), you don't have to worry about anything - Koodo will take care of it :)
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Oh and I just looked at our automatic payments, they are taken around the last/first day of the month - July 30th and September 1st were the last two payments. There doesn't seem to be an EXACT date... so make sure you have sufficient funds a few days ahead of the expected date.