i am furious right now ive been waiting on hold to cancel a phone for over and hour !!!!! how do i get a hold of somemeone

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  • Updated 2 years ago
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randy rivers

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Randy,

Sometimes if you hang up and call back you will get through. There are glitches some times that keep you in an waiting stage
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Sophia, Mobile Master

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I sure wish Koodo had a call back system where you keep your place in the queue... As Mathieu suggested I would call back or even choose a different day... If the cancellation ca wait a little.
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Bernard, Official Rep

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We do. Anyone can choose when volumes are high.
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Bernard, Official Rep

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Randy, I see you did get through and managed to cancel your account and will settle outstanding amount.

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