I am currently in India trying to use my phone with local sim but couldn't get my phone to unlock. Can i have my unlock code?

  • 1
  • Question
  • Updated 2 months ago
Photo of Vidhi Patel

Vidhi Patel

  • 70 Points
  • Strucked

Posted 2 months ago

  • 1
Photo of Mats

Mats

  • 12,280 Points 10k badge 2x thumb
You are going to have to call them or send them a Facebook message to get your phone unlocked. Have your phones IMEI number and give them that.
Photo of Dinh

Dinh, Mobile Master

  • 32,964 Points 20k badge 2x thumb
Hi Vidhi,
Are you a current Koodo customer? if so, you could do it in your selfserve https://www.koodomobile.com/help/unlocking-your-phone

If you are not, then you have to call/send message to koodo facebook to ask for the unlock code. Make sure you have IMEI ready and the phone was from Koodo.
Photo of Mats

Mats

  • 12,280 Points 10k badge 2x thumb
Good call on doing it through self serve Dinh. That feature must be new.
Photo of Dinh

Dinh, Mobile Master

  • 32,964 Points 20k badge 2x thumb
Yeah, it was new earlier this month. I didn't try it myself, lol. Hopefully it will work fine.
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
@Dinh
Are you sure you can unlock via self serve?  I have not heard that was back online
Photo of Robert

Robert, Mobile Master

  • 103,784 Points 100k badge 2x thumb
You can call the toll-free number from a Skype account for free!