I am currently in iceland and my iphone cannot connect to a service provider. I was planning to just add the roaming travel package once here, and I am unable to add it through self serve for some reason. Any help would be greatly appreciated!
Sign into self serve and add the free "international voice roaming" add on. (add "international data roaming" too if you want to use data). Then reboot your phone. It phone now connect to the network allowing you to activate a roaming package by sending a text.
Thank you! My second problem is that when I go to log into Self Serve, when I click the 'next' button to show the second page of calls, nothing happens. Just a blue and green square appears. I have tried different browsers, on my phone... no luck!