I am currently a loyal customer for awhile, BUT I am unable to get new promotions because I am a loyal customer (very confused)

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  • Updated 2 weeks ago
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Jacqueline Smith

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Posted 2 weeks ago

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Paul Deschamps, Mobile Master

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what offer are you looking at?
Some offers are indeed for new customers or if you upgrade your phone to a new none from koodo
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Lesley

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If you call customer service and tell them you are a loyal Koodo customer and want the same deal that is being offered to new customers, they might allow you to get the new deal. When you say loyal customer though, that should mean you've been with them several years, always paying your bill on time, etc...otherwise you're argument might not get you far :)