I am a new koodo customer. Have this new phone less than 1 month. I was able to get pics from my texts but now cannot.

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I am a new koodo customer. Have this new phone less than 1 month. I was able to get pics from my texts but now cannot. What can I do? Can I get Data for free, i.e. without paying for it. If not what do I do ?
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Art Gilchrist

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Art,

You have to have data turned on to get the pictures in texts however you will not be charged for it. If you have no data in your plan, you might want to consider adding a data block on your plan for 2$ a month which would stop data from being used but will allow text/video messages to be sent/received.
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Art Gilchrist

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Hey , Mathieu thanks for the super quick response.  Let me ask you, how do I turn on data on my phone. I have a Samsung Grand Prime. 
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Mathieu, Mobile Master

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Settings -> Data Usage -> There should be a toggle for "Cellular Data" here.
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Art Gilchrist

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you rock Matieu. thanks for the help
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Mathieu, Mobile Master

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No problem at all! Have a great evening!

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