I already set up payment arrangements, am I still at risk of disconnection?

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  • Updated 5 months ago
Hey! I am a student who works part-time in order to pay phone bills for both me and my dad. Recently due to unexpected school costs, I have been behind on some payments. On my bill, it reminded me that I had to either pay the past due amount or make payment arrangements or I will be disconnected on February 21st. 

Knowing I will be paid on the 28th, I quickly made a call with a representative to set up arrangements. The receptionist was really understanding and nice, and set me up to pay on my pay date.

I don't know why but I am still scared of the possibility I could get disconnected from service on the 21st!
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San Junipero

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Posted 5 months ago

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Allan, Mobile Master

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If you made arrangements with Koodo then you'll be okay.