I already set up payment arrangements, am I still at risk of disconnection?

  • 1
  • Question
  • Updated 5 months ago
Hey! I am a student who works part-time in order to pay phone bills for both me and my dad. Recently due to unexpected school costs, I have been behind on some payments. On my bill, it reminded me that I had to either pay the past due amount or make payment arrangements or I will be disconnected on February 21st. 

Knowing I will be paid on the 28th, I quickly made a call with a representative to set up arrangements. The receptionist was really understanding and nice, and set me up to pay on my pay date.

I don't know why but I am still scared of the possibility I could get disconnected from service on the 21st!
Photo of San Junipero

San Junipero

  • 72 Points

Posted 5 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,856 Points 50k badge 2x thumb
If you made arrangements with Koodo then you'll be okay.
(Edited)