I added a US roaming booster. I did not work at all. No reception in the states

  • 1
  • Question
  • Updated 1 year ago
I have a motorola moto G2 got a US text and data booster when I traveled to the states.
My celphone lost reception as soon as I crossed the border.
I could not find reception the whole trip, I checked all the settings an enable all the ones that mentioned roaming options.
still did not work.
Why is that?
Is there any other requirement that I should know of?
I traveled from Ontario to NY state.
Photo of Oscar Uribe

Oscar Uribe

  • 70 Points

Posted 1 year ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,738 Points 50k badge 2x thumb
Hmm no that should be it. Did you enable automatic network selection and try pulling out your SIM card back in and restarting?
Photo of David

David, Mobile Master

  • 93,840 Points 50k badge 2x thumb
Prepaid or post-paid account?
Photo of BobTheElectrician

BobTheElectrician

  • 67,692 Points 50k badge 2x thumb
I'm presuming prepaid, and that the appropriate boosters show on your prepaid self-serve account.

You may have to reboot phone to re-set your SIM's connection. In network providers, manually choose AT&T. The phone should show AT&T rather than emergency calls only on the splash screen.

You will have to revert to automatic or Koodo when you return.
(Edited)