I activated a text plan for a trip to Cuba while at the airport in Canada. The trip was cancelled last minute. Will I still be charged

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I activated a text plan for a trip to Cuba while at the airport in Canada. The trip was cancelled at the last minute. Will I still be charged since I didn't leave the country?
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Tina LeMoine

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Posted 1 year ago

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Ivan, Mobile Master

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Yes, you are charged for the add-on at the time of activation.
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Allan, Mobile Master

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If you haven't used any of the plan you can call Koodo (Dial 1-866-99-KOODO (1-866-995-6636)) or message them on facebook (https://m.me/Koodo) or through twitter DM. If you tell them your situation they may remove the charges for you.

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