I accidentally paid for my minutes twice. How do I get my money back?

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  • Question
  • Updated 2 years ago
  • Answered
I paid for my minutes twice. I want my money back.
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Dez Agoneh

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Posted 2 years ago

  • 1
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Mathieu, Mobile Master

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Hi Dez,

You will need to contact Koodo by dialling *611 from your mobile phone and see if they can reverse the payment/charge. It's not something that we can do here.
Photo of BobTheElectrician


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Like Mathieu says, call them direct. We have no access to personal account info on this board. The last person reporting this had the charges reversed pronto.
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Bob, that really wasn't necessary. You're parroting a lot. 

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