Huge Problem receiving MMS/ sending/receiving photos

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  • Updated 10 months ago
I have an Iphone 6 and have no issue sending photos or messages including photos to other imessage people. However, even WITH data on, and having SMS/MMS activated not only am I not able to send and receive photos (this is a new thing, I used to be able to) to non-iphone users but i'm also not getting their MMS messages. This is from other koodo clients. Please help!
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Keeley M Milne

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Posted 10 months ago

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Jan Hope

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@Keeley

I assume that it happened suddenly without any reason. You haven't had any upgrade applied on your phone recently and didn't touch any settings.
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Paul Deschamps, Mobile Master

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I think there may be issues on Koodo's end right now as I've been having issues today as well sending and receiving MMS, it took a good 20 minutes for every picture I sent and received today. I noticed when they did send finally I had connectedness LTE from 4g. Are you connected to LTE or 4g when sending or receiving them?