I have had nothing but trouble with the HTC One V. Do I have to switch providers to get satisfaction?
The HTC One V is a terrible phone, but I highly doubt that Koodo forced you to choose it. I also doubt there is any cell provider who will give you a different model of phone once their return period is up simply because you bought a lemon. While the phone is under warranty koodo can repair your current phone or exchange for a new unit of the same model. That's it.
Best thing to do before buying a phone is to do some research, if you did you would have seen their are many issues with that particular device. The only real remedy I've come across is to run a custom ROM. Do a little research & you'll find a ROM, that is really your best choice IMO.