Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Unlocks are now free
while I was in Canada for the last year I had a Koodo plan including a phone. I quit the plan and kept the phone, which I will have to pay for with the next bill. Now, back in Germany, I have to realize, that OPPOSING TO WHAT I WAS TOLD IN THE KOODO SHOP I cannot use my phone with my German SIM-card here. It sais"SIM/RUIM is Perso locked". Can anybody tell me what this means and what I can do to unlock the phone?
Anybody a phonenumber of Koodo in Canada I could call to get help?
Thanks a lot for your help!