How can I see my detailed call usage?

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  • Updated 5 years ago
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how can i see my detailed airtime usage? ( i have changed my plan during my current plan)
by detailed airtime usage I mean every call I have made and received and the duration of each.
my new plan has "200 minutes any time" including 7pm to 8 am free. I went over the 200 minutes but I do not know how many minutes I have made over 200 minutes? I need to know about my extra minutes to calculate the costs based on $0.45/min as it is mentioned in your website.
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Mehran Yazdizadeh

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Posted 5 years ago

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Mayumi, Mobile Master

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You can see your detailed airtime usage only on your e-bill. :)
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Jorden, Mobile Master

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Ken is correct, what this means to you is you need to wait until after the bill is posted to check the details of the calls.

You might be able to find out how many minutes you're over by calling into customer service. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or *611 from a Koodo cellphone.
Hours of Operation
Monday – Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

There is no guarantee you can see this information until your ebill is ready however. You could always try to guesstimate with the call history on your phone however.
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lola opanuga

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i believe you should be able to check your airtime minute usage directly from your phone without having to login or calling customer service.....koodo take note pls

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