How to retrieve voice mail on my mobile?

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  • Question
  • Updated 5 years ago
  • Answered
I am trying to figure out why when I key in my password for voice mail retrieval - why I keep on being told - incorrect password. I tried putting # key after entering in password - but am getting no where. I'm actually thinking of turning off this feature - as her voice is highly frustrating! I can't seem to find any answers within the community - so wondering - am I a useless twit ;)
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FatCat Anna

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Posted 5 years ago

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Photo of Ahmad


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If I am not mistaken, you can actually reset your voicemail password in Self-Serve under "plans and add-ons"
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If I was using the voice mail button and get incorrect password message, I would also try calling own number and than enter password before turning the feature off.
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You don't press the # after entering the voicemail password.

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