How long does it take to move a phone number?

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  • Updated 4 years ago
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How long does it take to move a number to Koodo? We want to change our landline to a cell number for my wife, but she's 8+ months pregnant and can NOT be without access to a phone for any significant length of time. How much time can we expect to pass between our landline being shut off and a Koodo phone working?
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Steven Lyster

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Steven, if all goes well, it shouldn't take hours, sometimes even minutes. Make sure you do it all in the correct order - DO NOT cancel your landline for example BEFORE you port, etc... and you should be fine.
Congrats btw :)
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Zaphod Beeblebrox

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The time frame for a landline to cell phone port can be up to two business days
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Zaphod Beeblebrox

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There is a time preiod where there is "mixed service." It's when one device can make or receive calls and ther other cannot. It genereally is a short period.
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Timo Tuokkola, Mobile Master

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Just to add a little more info, the main reason landline ports take longer is that they require someone to physically go out to the switching centre and disconnect the copper wires. Mobile to mobile just requires changing some setting in the computer.
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Ness

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Tyler C is right you should be fine because during the porting process you will still be able to receive calls from the landline and make calls from the cell phone until the mixed service is done then just the cell phone will receive and make calls.
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melissajoel1 .

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thank you so much!!!!! I was wondering about the mixed service for landlines
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melissajoel1 .

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once you receive a call from Bell begging you to come back you know the port is successful LOL
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Steven Lyster

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Thanks for all the info everyone. We picked up a Nexus 4 last night. The mixed service is in effect now and everything seems to be working as expected :)
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Sophia, Mobile Master

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Great! Now all that's left to do is prepare for the Big Event :D

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