How long does it take for a phone to get repaired??

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  • Updated 4 years ago
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I went to my local koodo booth to get my phone repaired and they sent my phone to get it repaired. Its been 1 week and 2 days since they shipped my phone away and because they didnt have any loaner phone, I have to spend all this time without a phone. When I try to put in my repair code in the online repair tracker, it says "Service not available, experiencing technical difficulties". I dont know how long to wait till my phones back.
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Akshat Saxena

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Posted 4 years ago

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Daniel Kim, Mobile Master

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Umm based on my experience and some others i would say 3-4 weeks minimum. I know that may seem like a bummer for you but thats just how it is. Well at least for me anyway :(
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Jonathan I, Mobile Master

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This is rather unfortunate but repairs for servicing can take some time. I'm surprised they didn't have any loaner phones for you, though. A Koodo booth only has so many SKUs to deal with so you'd think that they'd be prepared with loaner phones.
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Chris Petersens

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Which koodo store was it?
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Akshat Saxena

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Fort McMurray, AB
theres only one here
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Chris Petersens

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I guess tranferring phones between stores would be hard since the Fort is far from many places. Still.

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