How long advance do I need to tell Koodo I need to cancel my phone account?

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  • Updated 3 years ago
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Tamara Parno

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Posted 4 years ago

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Mayumi, Mobile Master

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When you decided to leave Koodo, Call Customer serve to cancel your plan. You will only be charged up until the end of your billing cycle. :)
Also the last day of your billing cycle is when your service will stop.
They will send you a final bill includes remaining tab balance, overage charges if any.
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Lynn

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What's overage charges?
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Mayumi, Mobile Master

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If you have a limited minutes or data and went over those limits, they will charge you for it.
Say if you have 200 minutes and used 250 minutes, there will be overage charge for 50 minutes.

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