How does a snowbird reactivate their phone on line?

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  • Updated 4 years ago
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Was told I could reactivate on line before my return to Canada. Cannot find where to do this.
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Donna Colangelo

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Posted 4 years ago

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Chad Burr, Mobile Master

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If before you left you changed plans to the seasonal hold, you'll need to log into self serve and change plans again to some other plan. That will reactivate your phone on the plan you choose.
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Donna Colangelo

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Okay,thanks. I'll give a try.
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Chad Burr, Mobile Master

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I should have mentioned it may take 15 minutes and you should restart your phone after you make the change.
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Donna Colangelo

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I'm not home until April 20 so, by the sound of it, I should do this when I get home and not before hand?
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Chad Burr, Mobile Master

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Yup you can do it then.
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Donna Colangelo

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Okay, great. Thank you!

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