How do you change number with self serve

  • 2
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: SS App mentions

I currently have a Brampton number and need to change to local. Already called and they do in fact charge to change number. They told me how to do so on self serve but the option isn't there. If this is helpful I use an iPhone 4s and have the app. Please help me ASAP!!!!!
Photo of Mia Marie T

Mia Marie T

  • 80 Points 75 badge 2x thumb
  • frustrated

Posted 4 years ago

  • 2
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
Did you go to the "mobile phone" tab then go to change phone # ?
Try doing it on a computer, the app might not have this option.
Photo of Apoorv

Apoorv

  • 256 Points 250 badge 2x thumb
The app doesn't have the option. You need to do do it on the computer. Sign into Self Serve, choose Mobile Phone, and one of the first options is "Change mobile number." It's super easy!

This conversation is no longer open for comments or replies.