how do i view pictures sent by text

  • 2
  • Question
  • Updated 5 years ago
  • Answered
i have the samsung Ace and this has beed a problem for a wile i need an answer ASAP please
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Aimee Jardine

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Posted 5 years ago

  • 2
Photo of Erwin


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Hi Aimee,

Thanks for visiting the Koodo Community. Do you have Data Block on your account or have you turned off data from the settings? If either, I can help you out.
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Emily Crowley∞

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hi, I had a picture sent to me and realized my data was off the message that came instead of the picture said to go to but it says page not found. this happened last night, and i activated my data today, how do i view the picture?
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Asim Sayed

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Hey Aimee,

Try Connecting to a Wifi Network around you and re-downloading the picture, if that doesnt work, I would go with Erwins comment above,

If anything visit a Koodo Store!
We would be Glad to help.
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Timo Tuokkola, Mobile Master

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Picture messaging WILL NOT work through wifi. It requires a 3g data connection.
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Hey Asim, we appreciate your efforts, but please keep in mind that MMS only works over an active mobile data connection. Wifi has not bearing on MMS pictures being downloaded to the phone.

If you see a good answer, give it a star.
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If Plan includes unlimited SMS/MMS.
Photo of Carolyn


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Hey there Aimee,

You may need to review your APN settings. You can find the right numbers for Koodo online by searching Koodo APN in any search site.
To access the APN menu, enter Settings -> More Settings -> Mobile Networks and APN should be in that menu.

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