How do I unsuspend my previously lost phone online, the "mobile phone" tab is not there!?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

I had to suspend my account because my phone was stolen. I now have it back, and apparently I can reinstate my account online, by going to lost/stolen phones, then clicking on the "mobile phone" tab, etc....Problem is, there is no "mobile phone" tab. I can't seem to figure this out! and I need my phone on before 9am when the office opens HELP!!!
Photo of Tanya Knopp

Tanya Knopp

  • 70 Points

Posted 5 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,634 Points 100k badge 2x thumb
Never unsuspended the device online so call them at 1-866-995-6636 from another phone, #5, and they will restore your account (free call)

This conversation is no longer open for comments or replies.