how do I sync my moto X phone with my home computer?

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  • Updated 2 years ago
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When I plug the phone into the computer it tries to download software to interface with my phone but it always quits before it gets done downloading.
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Sarah Weigum

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Posted 5 years ago

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rikkster, Mobile Master

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Koodo sells the Moto G not the Moto X but the interface software, Motorola Device Manager, is the same for both devices. Once installed, the next time you plug in your Moto G via USB, Windows (for example) will instantly recognize the device.

Your Moto G should appear as a portable media player and is labelled XT1032. Double-click the icon to access Internal Storage, double-click again to access the contents of your phone.

Motorola Device Manager download link

https://motorola-global-portal.custhe...
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Robbie T

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Same as before i installed the program , nothing , nada , jackshit , fuck all .only the phone and nothing else .
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Mitchell Palmater

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You can click on the device to take pictures off and put things on.
Is that what you're looking to do?
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Robbie T

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No you cannot , there are no files on the phone when i connect , just the number of the phone and when you click that SAYS EMPTY , installed driver program same bs there after .the only way i can get my pictures is to remove the micro sd card it seems . on left when it opens says XT1563 , thats it rt side says this folder is empty .
(Edited)
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rikkster, Mobile Master

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After inserting a new SD card into your phone, you will see a notification to set it up. You can choose to use your new SD card as portable storage or as internal storage:

Portable storage: use your SD card to store your pictures, videos, audio and other media files. You can remove the SD card at any time and transfer it to another device.

Internal storage: in addition to media, you can store downloaded apps and games, all their media and data. The SD card acts as an extension of the internal storage of your phone.

If you had an SD card inserted in your phone when you upgraded to Android Marshmallow, the card will default to portable storage. Any existing applications stored in your SD card before the upgrade will run as expected (in portable storage).

Important: when the SD card is adopted as internal storage, it is formatted and encrypted to protect your information. It cannot be removed and transferred to another device. If you want to use the SD card as portable storage or in another device after adopted as internal storage, then you need to format it. When doing so, remember that formatting erases all the data stored in your SD card.

Before you start messing around with the SD card, remove the card from your phone and copy everything from the microSD card to your computer. Once everything is off the SD card, insert the card in your phone. Format the card by going to Settings > Storage > SD card. Once formatted, select a different option or follow the prompts on screen.

I'm not near my Moto X Play at the moment, however, try using the internal storage option. Take a few random photos and see if you can access the photos stored in your DCIM folder while the phone is connected to your computer. Keep us posted and let us know if this works.

Source: see Expandable Storage
https://motorola-global-en-roe.custhe...
(Edited)
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Robbie T

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Stilol comes out the same , it does say portable storage on the phone , this the first phone that my computer does not recognize the card whatsoever , have to remove it and download pictures .

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