how do i see my bill through self serve?

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I signed up for self serve but the only options available are to update my email or profile. can't view my current plan or bill at all.
Photo of Bristol O'Reilly

Bristol O'Reilly

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,808 Points 50k badge 2x thumb
For some reason the profile was set up incorrectly for you to view the bill details.
Simple solution: Call Koodo and have them set you up with a new profile labelled as ACCOUNT OWNER. As of right now, your Self Serve profile is set up as ACCOUNT MANAGER.
*611 from your Koodo phone or 1-866-995-6636

Hours of Operation

Monday – Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

This conversation is no longer open for comments or replies.