How do I return to koodo after I am home from travelling?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
My iPhone still shows AT&T when I have returned to Canada. How do I get back to koodo as my carrier?
Photo of Adrienne Harris

Adrienne Harris

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Open your network settings and find network selection and turn it to manual. Your phone should scan for networks and present you a list. Pick Koodo or Telus (preferably Koodo)... After you do this reset network selection to automatic.
Photo of Adrienne Harris

Adrienne Harris

  • 90 Points 75 badge 2x thumb
Thx. Unfortunately already tried that and only AT&T comes up in the manual search...
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Also be sure your iPhone isn't set to only use 2G Networks.

You can also try popping the sim out and waiting a few minutes before reinstalling it (make sure the phone is off when you do this)
(Edited)
Photo of Adrienne Harris

Adrienne Harris

  • 90 Points 75 badge 2x thumb
Ok, did a network reset instead and it finally found Koodo. Problem resolved.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Yay!

This conversation is no longer open for comments or replies.