How do I retrieve voice mail messages from a landline?

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  • Question
  • Updated 6 months ago
  • Answered
Help! I am out of cell phone range for a work contract but need to be able to retrieve messages from my voice mail inbox. How do I do this? Is there a koodo number I can call from a landline? Is there some other way?
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Posted 5 years ago

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There you go!!!

Dial 10-digit handset number (local).
1 + 10-digit handset number (if long distance).
Press * to interrupt greeting.
Enter password.
Follow the voice prompts.
Long distance charges apply on the landline phone if the customer dials long distance to retrieve messages.
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Karine Blouin

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When I do this, it doesn't work for me... I press the * but the message doesn't stop and I can't check my messages... :(

Anything else I can do?
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Mayumi, Mobile Master

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Did you press * + password?
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Karine Blouin

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Yes, and the message just keeps playing
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Sophia, Mobile Master

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Did you use a phone that is able to send DTMF tones, Karine? When you press a number, you hear a "bleep"?
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Karine Blouin

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That's odd. It didn't work from my home phone. Just tried from my work phone and it worked fine. I guess it's my landline... Thank you!
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Tove Redeby

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I am in a similar boat. I don`t have a password set up, so... how do I check my voice mail...?!
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David, Mobile Master

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Access the voicemail system through your cell phone and complete a setup including a password. Since the system can validate you through your cellphone, it will let you in to make the change.

Or, you can add a voicemail password through self-serve, if I recall.

You can't get into the voicemail system from a landline without a password, because anyone who calls it could access your private information.