How do i retrieve my PIN number

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  • Updated 4 years ago
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I can't remember my PIN number
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Jim Brown

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Posted 5 years ago

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You will just have to call koodo and confirm your personal information and set a new pin you won't be able to find out your old pin.
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Mayumi, Mobile Master

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Call customer service at 1-866-995-6636 or you can dial *611 from your Koodo phone and tell them you forgot your Pin #. They will ask you multiple questions to verify you as the right account holder. Then they will reset your Pin#.
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Riaz Ahmed

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The same thing happened with me and the weird thing is that I think they entered my birthdate incorrectly on the system as well so they are telling me to go to my local koodo kiosk (and the kiosk has terrible customer service here)
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Marcus Fenix

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Well yeah, you have to in order to confirm your ID and information on the account. It's called security.
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Riaz Ahmed

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@ Marcus, this is kind of late but the customer service representatives wouldn't have been able to do much since I wouldn't have been able to confirm what they had on their system (i.e. the input was incorrect in the first place and I would've been giving them information they would not be able to verify).

The customer service was bad there so maybe they would tell me to call up Koodo - as they did last time. Customer service is the difference between getting new customers and losing old ones. In my opinion, automated machines don't really iterate the values a business holds - especially to a potential or existing customer.
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Chad Burr, Mobile Master

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Your spam is ridiculous please stop. is a horrible website. My friend went there and now his whole family is in prison. I'm not saying the two are related but hey you never know. I would avoid at all costs.

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