How do I get data turned back on?

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  • Updated 2 years ago
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I had koodo turn off the data option on my android phone. I would like to turn it back on because I can't receive pictures. How do I get it turned back on?
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Jennifer Carriere

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Posted 5 years ago

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Cire ©

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You should be able to sign into your Koodo mobile self serve and turn your data on there. If you call I think there might be a charge but it is free if you do it online.

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hey Jennifer!
settings, more/wireless and networks, mobile networks, mobile data.

there should also be another option under settings, data usage, mobile data on or off :)
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Kenya Marinier

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Hello, was wondering how I get data turned back on cause I don't know how without calling
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Goran, Mobile Master

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If it's on Koodo's side and data is on on your phone as well as data block picture messaging in self-serve off, then you could send a private message to Koodo's Facebook page if you don't want to call.
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rikkster, Mobile Master

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Call Koodo at *611 and speak with a customer service rep and ask them to remove the data block.

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