How do I dispute a charge on my bill due to a telemarketer phoning me?

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  • Updated 4 years ago
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A telemarketer phoned me while on vacation. Now I am incurring a long distance charge for a call I didn't make. How do I have this removed from my bill?
Photo of Jeff


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Posted 4 years ago

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Photo of Camilo_A


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Hi there...

You can always get in contact with Customer Service and expose your case, they are there to help you out... Pretty sure that if this is the first time, your charges will be removed or at least a portion of it...

Good luck...
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Chris Petersens

  • 47,246 Points 20k badge 2x thumb can't dispute it, if you ask me. You picked up the phone even though you didn't know who it was. Koodo eliminated long distance charges unless you are on one their old plan. And even then only if you are outside of your local calling area.

Let us know what koodo does for you though. :-)
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Dennis, Mobile Master

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This may help you in the future