how do i determine early termination fees

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  • Updated 3 years ago
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Photo of ali_jovel22


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Posted 5 years ago

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Photo of quasarito


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When you cancel your service with Koodo, you must pay back the outstanding amount on your Tab. If your Tab balance is zero, then you can cancel your service with no extra fees (except for your last bill).
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Chad Burr, Mobile Master

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Koodo doesn't do that to you

Log into your self serve account

On the top right of the screen you'll see "My Account"

Click that and you'll see a drop-down box that shows your tab balance

That balance is your fee if you terminate your contract

You'll also be charge for any use over and above your plan limits.
Of course this doesn't appy for prepaid
If you're on prepaid just stop using your phone and once it expires it's over.
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Dennis, Mobile Master

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Nice explanation and pics Chad "Blurr" :p
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Chris Petersens

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As Chad said there is no termination fee with koodo. You pay for the phone that otherwise you would have paid for upfront when you bought it. That's all.
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Xiaoli Ma

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I phoned Koodo before I terminated.  I was told the same.  However, when I terminate on March 10th.  My bill of March 9 still charged me whole month of March fee, which is penalty.  So don't believe them.  It's a lie.
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Cameron Jones

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No, it's not a lie. Koodo, like all postpaid services, charge you your rate plan one month in advance.

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