How do I cancel my account?

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  • Updated 3 years ago
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How do I close my koodo account? I recently switched to a different carrier.. And was told they took care of everything.. (didnt realize i had an active bill...) I would like to close my account due to being with a different carrier (just paid my outstanding bill via my bank btw). Tried calling the self serve phone line.. asked for my ten digit phone number.. I keyed in my number... and it didnt work (I carried my number over...) What do I do?
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James Ross

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Posted 4 years ago

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Hey James!
if you carried the number over the account automatically suspends and will cancel on the next billing cycle.
You have nothing to worry about :)
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Ray O'Donoghue

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I would like to cancel my account for my cell phone as I don't have any reason to use it any more. How do I do this??
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Mayumi, Mobile Master

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Call customer service to cancel your account.
*611 from your Koodo phone orĀ 1-866-995-6636

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