how come i change my pass worn and can,t get in

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Every time i try to get on site to add voucher i can,t get on site with email and or password
Photo of Michelle Thompson

Michelle Thompson

  • 70 Points

Posted 4 years ago

  • 1
Photo of Tayeb A

Tayeb A, Employee

  • 18,208 Points 10k badge 2x thumb
Hey Michelle,

Thanks for reaching out, we would be glad to helpyou but we cannot access your account on this forum.

I recommend to give a call to our Customer Service, a Representative will be able to access your account to sort this out.

Please dial *611 from your Koodo phone or 1-866-995-6636 free of charge from a land line (Press 5 to reach an agent).

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

We look forward to assisting you!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.