how come i change my pass worn and can,t get in

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  • Question
  • Updated 4 years ago
  • Answered
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Every time i try to get on site to add voucher i can,t get on site with email and or password
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Michelle Thompson

  • 70 Points

Posted 4 years ago

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Photo of Tayeb A

Tayeb A, Employee

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Hey Michelle,

Thanks for reaching out, we would be glad to helpyou but we cannot access your account on this forum.

I recommend to give a call to our Customer Service, a Representative will be able to access your account to sort this out.

Please dial *611 from your Koodo phone or 1-866-995-6636 free of charge from a land line (Press 5 to reach an agent).

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

We look forward to assisting you!

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