How can I report a payment?

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  • Updated 2 years ago
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Coco B Cuellar

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Posted 5 years ago

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Ben B

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just dial # 227 or call the payments at 1 855 995 6636
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McCann

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I want to report to Koodo that I have made a payment but I do not want to speak to a teenager or a childish recording. 
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McCann

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I want to report to Koodo that I have made a payment but I do not want to speak to a teenager or a childish recording. 
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McCann

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My vote for Most useless website this year. Not just because the answer comes before the question is read, but because Koodo sucks. I wouldn't even use Koodo if it wasn't a gift. 
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McCann

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You keep answering me, COCOnut yet your fail to read the question I do not want to speak to a teenager or a childish recording. 

If it can't be done by Email, just say so. Jeez
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Timo Tuokkola, Mobile Master

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COCOnut asked a question 3 years ago and hasn't said anything since. You, meanwhile, have posted the same comment repeatedly in an increasingly childish and petulant manner. You cannot report a payment by email. You can either use the automated phone system or you can call Koodo and speak with a representative. You do not get to choose the age of the person you speak with, however all Koodo representatives have receive a minimum of 4 weeks of training before they take a single call. If you call, I would recommend dropping the attitude when you do so. The call will go much more smoothly.
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Erwin

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The question seems vague.

But if you mean that there are inconsistencies in your bill, you can dispute your bill by calling 1-866-995-6636 or *611 from your Koodo phone.
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Timo Tuokkola, Mobile Master

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Call customer service at 1-866-995-6636, option 5.
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Yannick

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Hi there, Ben is right! Our customers can now report a payment directly by dialing #227 from their cell or 1-855-325-6636, our new toll free number for the Payment Management department :)
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McCann

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Not answered

I want to report to Koodo that I have made a payment but I do not want to speak to a teenager or a childish recording. 
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Shelley MacKenzie

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I don't find the recording "childish" but straightforward.  If all you want to do is report a payment it's one of the best options.   Five mins after I used #227 I received an email verification of my payment.

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