how can i pay for my mobile phone cost?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Dear sir,
i was leave canada . i don't have any bank account and credit card from canada.
althouth i contacted to you due to unpaid cost.
i can't pay it by my international credit card.
how can i do ?
Photo of cj jung

cj jung

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
We really can't properly answer this question here CJ, as we do not have access to your account and these issues are all unique and specific to each case.

Your best bet would be to call Koodo directly at

1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

Hours of Operation
Monday – Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

A rep will be able to assist you properly :)
Photo of cj jung

cj jung

  • 80 Points 75 badge 2x thumb
i stay in korea. so if you give a bank account, i will remit it.
could i change user name for phone.?
i did not use it any more. so i want to change username to my daughter.
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
CJ, this is a public forum here, and most of us are not employees, this is why I gave you the information to contact Koodo by phone so you can find a solution. I am a regular user like you, I don't work for Koodo, so I can't look at and/or make changes to your account. However, if you call Koodo by phone, someone there will be able to assist you :)
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
Or you can try to send an e-mail them.
https://secure.koodomobile.com/accoun...

This conversation is no longer open for comments or replies.